personal reflection

Of all the classes that I have ever taken in my life, writing classes have helped me most in my daily activities. There are number of things that I have learned from the writing classes that I know will make me an effective writer.  Firstly, I have learnt a new way to approach writing by knowing enough in order to know where and how to start. Earlier before, I just jumped on a book and began writing only to find myself stuck in the middle of articles or the story I wanted to bring out. Now I know that intensive research and interviews makes one to know scope and path of the story or work he/she requires to write.

Secondly, I learnt that I should use the right voice and write for my audience. The right voice that I discovered to be most effective is active voice. This is because it makes sentences stronger and usually shorter. On the same note, I learnt that writing for my audience I should use simple language that a reader need not a dictionary to interpret what I am trying to say. Huge vocabularies do not impress a reader. They instead frustrate them.

Thirdly, I learnt that writing is all about structuring. I used to wonder why moving few words or sentences around in my writings completely changed the shape and tone of the paragraph or the entire piece. From my writing class, I now know that I have to plant, cultivate and tend in order to put everything into place.

Lastly, I now know that I should not be redundant but should convey what I want in fewer words. To avoid this, I should pay attention to grammar by having a good dictionary nearby and using thesaurus to keep my writing fresh through a variety of usable words, and of course proofreading to correct basic mistakes.

Riches await as ice melts

The Artic is melting from global warming there an international race for oil and the United States found that the Artic has 25 percent of oil and gas that has not been discovered.The Russians have pushed governments into a scramble over priceless seas. Aker Shipyards are now building vessels that sail forward in clear water and turn around to break huge ice.Russian,Denmark and canada are trying to claim their water.all the way to the North Pole but norway wants to extend its claims but all the way to the pole.Now days the Canadians prime minister has garatended to put military ice breakers in water to help and take action to protect their territory 

summary a bright idea within reach

Fuel reserve will be finished one day not like solar energy.Solar energy gets energy from the sun and the sun will not collapse for like many generation.Solar power has no local market,they get there question from the public mostly from the western region.The UAE has an advantage that it collects more solar energy longer than Europe due to their climate.solar power does not harm the environment, and can benefit the countries economy.As the population rises the usage of fossil fuel will increase and the demand of having a sustainable energy will rise because fossil fuel will not last.

Reference:

Shalini John (January, 2005). A bright idea within reach. Gulf News.

hybrid cars

Hybrid cars

 Hybrid cars means cars that use more than one different sources of power to move e.g. use of gasoline and electricity and this helps in reducing emissions and increases efficiency (Advantages of hybrid cars). Today, hybrid cars are very common around the world due to the fact that they are energy efficient and there is less carbon emission meaning that they are environmental friendly. They are being assembled today by almost all domestic and foreign car assemblages.

In addition, hybrid cars are seen to have reduced environmental pollution in the sense that they help owners of cars to reduce their carbon footprint (hybrid cars). Carbon footprint is the volume of emissions and pollution one contributes personally and it interferes with the environment. However, with reduced pollution, it means that there will be less harm to people hence fewer chances of infections e.g. asthmatic conditions will be rare. Flemish Jesuit invented hybrid cars in 1665-1680. He started with designing a wagon with four wheels and it would be powered by steam and could move on its own. However, it is not well known if he finished building it or if it worked.

During the invention of the hybrid cars, horse power was used to pull them as steam engines could not help them go for long distances. Hybrid cars have been developed in China due to the negative impacts of pollution and they also want to ensure green technology. When hybrid cars were invented they were using steam but that later changed, and they began to use electricity. Use of steam had challenges in that it was difficult to maintain a lot of steam to ride for a long distance (History of hybrid vehicles).

Indeed, today many companies including Toyota have come up with a hybrid model. This has brought a solution to most of the problems of environmental pollution. The rise in oil prices has made many people to convert their vehicles to hybrid. In addition, there is little pollution to the environment. Many countries are encouraging use of hybrid cars because they reduce emissions to the environment. In China where electricity is cheap, they prefer use of hybrid cars rather than building charging stations which requires a lot of money (Faola 165). However, it is very efficient in that drivers can charge their vehicles at their homes.

The electric motor is powered by batteries that one can recharge when driving. This was found in Belgium and there was an introduction of a 3.5 horsepower motor and the little gasoline engine was connected to an electric motor which was situated under the seat of the car. The electric motor was a generator that was used to recharge the battery when driving. However, if the car required extra power to go up a steep incline, the electric motor boosted the gas engine. Hybrid cars are powered by two power sources i.e. electric and gasoline (Doyle 53).

In conclusion, hybrid cars are better than the normal cars which uses petrol due to the fact that these hybrid cars emit no harmful gases to the environment. This invention came at the right time because due to industrialization, the environment has been degraded very much and hence the normal cars adds salt to the injury by emitting their harmful wastes to the environment. In addition, car manufacturers should be encouraged to replace the normal cars with hybrid cars so that the environment can be protected (Inoguchi 94).

Work Cited

Advantages of hybrid cars (n.d). Hybrid car features and specifications. Retrieved October 27, 2011, from http://www.allhybridcars.com/advantages-of-hybrid-cars.html

Doyle, J. Taken for a ride: Detroit’s big three and the politics of pollution. New York: Four walls eight windows, 2000.

Falola, T. The politics of the global oil industry: An introduction. Westport, CT: Praeger, 2005.

History of hybrid vehicles/ Hybrid cars. (n.d.). New Hybrid Reviews. News & Hybrid mileage (MPG) info/ Hybrid cars. Retrieved October 27, 2011, from http://www.hybridcars.com/history/history-of-hybrid-vehicles.html

Hybrid Cars. (n.d.) Eartheasy.com- solutions for sustainable living. Retrieved October 27, 2011, from http://eartheasy.com/move-hybrid-cars.html

Inoguchi, T., & Newman, E., & Paoletto, G. Cities and the environment: New approaches for Eco-societies. New York: United Nations University Press, 1999.

case study pauline

1.0.Introduction

The name of the company is The Ritz- Carlton Company. The company is situated in a tall building in Hong Kong. The company is situated at a strategic place, which acts as an attraction point for more customers (Zoe n.pag). The company began its operations with Ritz-Carlton in Boston. From the very start it was specialized in having standard hospitality services to its customers. This hotel serves as the headquarters to provide all the necessary services, which its subsidiary branches incorporate.  

2.0.Line of business

The Ritz-Carlton Company is a hospitality and tourism business dealing with a fleet of hotels on a global scale. It has well established hotel facilities where customers are offered quality hospitality services. It is a luxurious company that provides products of high quality both traditional and modern. The company also provides accommodation to their customers, which are of high quality so to attract more customers it ensures that the rooms are well attended to and that all the facilities are provided. For instance it made sure that clean fabrics were provide in the rooms so as to help in scrupulous washing, there were also confidential baths in the rooms were no other people could access it apart from the person in that room. This greatly increased customers’ satisfaction hence making visit them at any other time. In the hotel wait staffs were provided with uniforms so as to distinguish them from the visitors so as to facilitate quick service of customers. Flowers were provided in all public areas to it attractive to customers.  There were also lobbies that were provided for customers with private matter where they could find it conducive to discuss their matters without any interruptions.  Tourism amenities offered to its customers, are made possible mostly by the location of the hotel where it gives tourist an opportunity to view the city from a high point making it possible to view it at a more pleasing point.

3.0.Events and Organization

Ritz- Carlton organized events for its customers where they could join and have fun. For instance, they organized an event that was hosted everyday on a sandbox for all people either young or old. They gave customers a chance to create souvenirs incorporating sea glasses and shells. They referred to this event as Magic Milk Sand Art. They also organized an event Caribbean style celebration with performance of still walk at sails. This helped in attracting more customers since they will be entertained by the events. The company has a well established working staff that helps in proper coordination and organization of all activities. The staffs are well trained on handling all type of customers.

4.0.Goals and Mission

Ritz- Carlton company has mission is to have its customers treated in the best way they can. They treat all their customers equally regardless where they come from. It also ensures that the quality of the products are of high quality bearing in mind that for the business to grow and to make more profit it has to meet all customers needs. The company also had a vision to be the most luxurious company in provision of luxurious products and services in the hospitality business. It also established employees’ promise which was ladies and gentlemen at the service of all customers (Mila n.pag). This helped the customers to be at peace to ask service from any employee who is close to him. The introduction of the three means of service to customers, first the worker had to welcome the customers by inquiring his or her name and use it in giving a warm welcome with a pleasant look. This will help the customers feel welcome thus will increase their willingness to visit the place again. Second, the employees were to know the needs of a customer and see to it that they are met without failing them. Lastly they were to give a farewell to the customers using their names and more so they were to thank them and welcome them at any other time. Ritz- Carlton has a corporate strategy to manage lodging industry and make sure that is doing well to an extent of generating large amounts of profits (Mackenzie n.pag).

5.0.Management Issues

There are management issues that the company has to address in order to make the necessary changes as fast as possible so as to avoid lose of customers as result of unappealing services of conditions of the hotel. Ritz- Carlton as a brand name is traditional, hence with that idea customers have the perception that the company only offers traditional luxurious services which is not true since it incorporates both traditional and modern services.  Management has an obligation of clarifying this idea by informing people that both traditional and modern luxury if offered in the hotel. The company is also facing high competition from other competitors who are dealing in the same line of business (Cooper n.pag). Therefore, that management of Ritz- Carlton needs to find additional services to offer to their customers so as to satisfy their needs. They should also try to find out the weaknesses of their competitors so as to offer services and products that they do not offer. I would consider working for Ritz- Carlton since it is a well known company with many customers from all over the world. Interaction with the customers will help me build the confidence of serving the customers better and becoming an outstanding person in the society. I would also want to work for Ritz- Carlton because it offers training to it employees which instill more knowledge to them.

6.0.Conclusion and Recommendations

In conclusion, the company the company should keep offering quality products to its customers so as to survive competition from other competitors’ doing similar businesses elsewhere. It should, also, incorporate both traditional and modern luxurious facilitates so as not to lose some customers. On the other hand, it should convince people that it does not only offer traditional services but also offer modern services. I recommend the good customer relations established by Ritz- Carlton. This facilitates in increase in the number of customers. Also, the good treatment of workers is recommendable to create a favorable working environment.

Work Cited

Cooper, Simon. “How The Ritz-Carlton Is Reinventing Itself”.  Gallup Management Journal. 12 October 2006. Web.

Mackenzie, Josiah. “The Ritz-Carlton introduces World Concierge on Foursquare to engage mobile travelers.” Hotel Marketing Strategies. 24 July 2011. Web.

Mila, Antonio. “Inside the Ritz-Carlton's Revolutionary Service”. 1to1 Media. 27 February 2007. Web.

Zoe, L. “The Ritz-Carlton Hong Kong: The world's highest hotel opens.” CNN International. 29 March 2011. Web.